Sent an invoice with the wrong amount, billed something twice, or agreed a discount after the fact? In most EU countries you can't simply edit or delete an invoice once it's been sent. You issue a credit note that refers back to it. The form above creates one in seconds, as a PDF you can send straight to your client.
How to use it
- Enter your business and your client's name
- Add the number (and ideally the date) of the invoice you're correcting
- Give a short reason, such as "duplicate billing" or "agreed discount"
- List what you're crediting. To cancel an invoice completely, credit every line at its original amount
- Use the same tax rate as the original invoice, then download the PDF
When to issue a credit note
- The amount was wrong. Credit the incorrect invoice in full, then send a new, correct one, or credit just the difference.
- The client returned or cancelled something. Credit the affected lines.
- You agreed a discount or refund afterwards. Credit the discount amount.
- You invoiced the wrong client. Credit the invoice in full and re-invoice the right client.
Under the EU VAT Directive, a document that amends an invoice and refers specifically and unambiguously to it is treated as an invoice itself. That's why the original invoice number on the credit note matters, and why your credit notes need their own sequential numbering, just like your invoices.
Credit notes in Billebly
In Billebly a credit note is issued from the invoice it corrects, in a couple of clicks. It copies the original lines, links back automatically, is sent to your client by email, and comes with a matching EN 16931 e-invoice file. Refunds of online payments are handled on the payment itself.
Frequently asked questions
By the Billebly team · Last updated 3 October 2026